Course Overview
During this course you will be taught the skills and knowledge required to demonstrate how they are capable of independently supervising and motivating a team working under pressure delivering excellent customer service in a hospitality environment.The apprenticeship standards “knowledge, skills and behaviours” are developed over the course of the programme via scheduled learning interventions with employer mentors and Lifetime regional trainers.
What will I learn?
A hospitality supervisor can operate in a range of functions across a business. This may be food and beverage service, front office, housekeeping, concierge or events and is likely to appeal to an apprentice who has a clear career path in mind after working in one or more of the occupations. The primary objective of a hospitality supervisor occupation apprentice is to gather the skills, knowledge and behaviours to prepare them for supervision/management within the industry.
Study, Assessment and Qualifications
The duration of this apprenticeship is 12-18 months and it will be completed solely in the workplace alongside supported assessments that lead onto your final independent end point assessment.
Progression from this apprenticeship could lead you into a hospitality management position and more. It is also the progression route to complete a level 4 Hospitality management apprenticeship.
Entry Requirements
You will need maths and English GCSE passes at grade C or above, if not you will need to pass maths and English Functional Skills level 2 during the Apprenticeship.
You must have secured a position with an employer and be ready to start working with them before you can begin your apprenticeship course.
If you already have an employer and they have agreed to put you through an apprenticeship, contact the Apprenticeship team and we'll get you started. Email apprenticeships@wiltshire.ac.uk or call 0845 345 2235.
If you don’t have an employer, you can still apply for an apprenticeship directly - check out our latest apprenticeship vacancies here: https://www.wiltshire.ac.uk/information/apprenticeship-faqs/apprenticeship-vacancies
What Could I Do Next?
Progression from this apprenticeship could lead you into a hospitality management position and more. It is also the progression route to complete a Level 4 Hospitality Management apprenticeship.
