Senior Healthcare Support Worker Apprenticeship (Level 3)

Home > Senior Healthcare Support Worker Apprenticeship (Level 3)

Health and Social Care

Apprenticeship

Health and Social Care

Flexible

Study Mode

Apprenticeship

Start Date, Location

Flexible, Flexible

Duration

24 months

Cost

£.00

per academic year.

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Course Overview

Senior Healthcare Support Workers help registered practitioners deliver healthcare services to people. You will assist registered healthcare practitioners with clinical or therapeutic tasks, promote physical and mental health, and wellbeing, recognise issues and deteriorations in mental and physical health, and report and respond to these appropriately.
You’ll carry out a range of clinical, non-clinical or therapeutic tasks, providing high quality, compassionate healthcare. You may work in a hospital, day unit, birth centre or midwifery led unit, someone’s home, nursing or care home, hospice or GP surgery. You will work in partnership with individuals, families, carers and other service providers.
You will treat people with dignity, respecting individual’s diversity, beliefs, culture, needs, values, privacy and preferences, show respect and empathy for those you work with. You’ll have the courage to challenge areas of concern and work to best practice, be adaptable, reliable and consistent, show discretion, resilience and self-awareness.

This are six pathways available for this apprenticeship:
Adult Nursing
Maternity Support
Theatre Support
Children and Young People
Mental Health
Allied Health Profession Therapy Support

This qualification allows candidates to learn, develop and demonstrate the skills and knowledge required for employment and/or career progression in Healthcare.

After a period of working and gaining experience, you may be able to work towards an Assistant Practitioner or Nursing Associate post, or, providing you meet the entry requirements, apply to university to become a registered healthcare practitioner. Learners can also progress to the Level 5 Diploma for Assistant Practitioners in Healthcare providing they are in an appropriate job role.

More information

What will I learn?

This apprenticeship is made up of the Level 3 Diploma in Healthcare Support and the Level 3 Senior Healthcare Support Worker Apprenticeship Standard.

The Level 3 Senior Healthcare Support Worker Apprenticeship Standard is made of Knowledge, Skills and Behaviours. These are assessed at the end of the Apprenticeship in an End Point Assessment and cover mandatory topics such as:

• Acting within agreed ways of working, local and national standards, policies and protocols
• Promoting the health and wellbeing of individuals
• Monitoring the physical, mental health and wellbeing of the individuals you care for
• Using communication methods and techniques to overcome barriers
• Health, safety and security of yourself and others
• Safeguarding
• Personal and professional development
• Record keeping and confidentiality of information
• Quality assurance
• Provide leadership to others within the scope of your role

Each specialism pathway has their own additional mandatory duties and responsibilities.

Within the Level 3 Diploma in Healthcare Support learners must achieve 63 credits from 19 mandatory units and a minimum of 20 credits from the optional units.

The mandatory units cover core knowledge and skills, while the optional units will allow you to choose from a variety of areas to tailor the qualification to your needs and interests, and to reflect the context of your work. Your assessor will support you with choosing your optional units.

There is no college attendance for this apprenticeship.

Entry Requirements

Before enrolment all applicants will have an informal interview where we will outline the commitment, engagement and study requirements of the apprenticeship, and the resources and support available from the college. Applicants will have the opportunity to discuss their learning needs and to ask any questions.

Apprentices aged 19+ at enrolment are no longer required to achieve Level 2 maths and English (GCSE Grade C/4, Functional Skills Level 2 or equivalent) in order to achieve their apprenticeship. If you do not hold maths and English qualifications at Level 2, you and your employer will have the option to opt in or out of achieving these alongside your apprenticeship.
For apprentices under 19 years on enrolment, it is mandatory for them to hold a Level 2 qualification in both maths and English in order to complete the apprenticeship.

For the *Study Skills unit which consists of a mandatory small-scale research project apprentices will need to carry out independent research and reference their resources correctly.
As part of the on-boarding process we may ask you to complete an additional reading and writing assessment.

If an employer has agreed to support you on this apprenticeship, contact the Apprenticeship team and we’ll get you started. Email apprenticeships@wiltshire.ac.uk

Study, Assessment and Qualifications

Apprentices will be assessed and prepared for the Apprenticeship End Point Assessment by their assessor through a range of methods, including written assignments, direct observation in the workplace, professional discussions, creative tasks and the preparation of a portfolio of evidence which will be used in the End Point Assessment.

The End Point Assessment is the final assessment an apprentice undertakes to complete their apprenticeship and is carried out by an independent assessor.
On successful completion of the End Point Assessment the apprentice will be awarded the Level 3 Senior Healthcare Worker Apprenticeship.

Apprentices must record a minimum of 510 hours of learning and development, this is called ‘Off the Job Training’, which must take place during your paid working hours. This can include work shadowing, training, workshops, online learning, mentoring, time for assignment writing or revision. In fact, any learning and development that supports learning on the apprenticeship can be recorded.

Additional Costs and Information

Learners will use an e-portfolio for the duration of their course. Access to a lap-top, computer or other device with Internet, camera and audio is required. Learners will not be able to complete this course on a phone or small tablet due to the different types of assessments that must be completed.
If you do not have a suitable Internet connected device and you are based in Wiltshire, your employer may be able to apply for a loan of one from Wiltshire Digital Drive www.wiltshiredigitaldrive.org

There is no required textbook for this course, your assessor will provide you with many resources, but you will also need to carry out your own research for written assignments. Our Learning Resource Centres have a range of books and resources to support this course.

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Trowbridge open event: November 2026

Lackham open event: November 2026

Chippenham open event: November 2026

Castle Combe open event: November 2026

Salisbury open event: November 2026

Higher Education virtual open event

Trowbridge open event: January 2027

Lackham open event: January 2027

Chippenham open event: February 2027

Salisbury open event: February 2027

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