Engineering and manufacturing support technicians support the work of engineers by the provision of technical support and expertise for areas of the engineering and manufacturing function. This typically could include, engineering drawing, computer aided design (CAD), quality control, robotics, additive manufacturing, engineering or manufacturing software development and process engineering.
The support provided is often complex in nature. They will be proactive in finding solutions to problems and identifying areas for improving the business. They organise and co-ordinate services for stakeholders. They contribute to the planning of work and resources to enable work to be carried out. Stakeholders are informed of progress of development work. They have good communication skills. They may contribute to problem solving. They support continuous improvements. Others may be involved in the implementation of such solutions. They will use technical software packages, typically computer aided design (CAD), or other specialist software, to produce design solutions for equipment or services. They inspect and test equipment or services and produce data from test results. They write technical reports and carry out audits for equipment or services.