This 6-week (one study day per week), face-to-face course is designed to enable learners to further develop the knowledge and understanding required to work with customers within the health and social care sector.

This qualification is designed for learners who want to develop an understanding of how to deliver effective customer service in health and social care settings.

Suitable for those interested in pursuing careers in the following areas:

• Health and social care
• Community
• Social work