Level 3 Land-based Service Engineering Technician
Land-based Service Engineering Technicians typically work on site utilising their own initiative in a customer facing role taking health and safety policies, regulations and guidelines into account at all times. They are often called upon to mentor and supervise junior colleagues and dispense advice to customers on machinery selection. This requires a blend of skills, […]
Land Based Service Engineer Apprenticeship (Level 2)
If you’re fascinated by machines and want a career in the land-based industries, an apprenticeship as a land-based service engineer is the perfect way to earn while you learn. You’ll work towards a recognised qualification while gaining industry experience, supported by expert lecturers and your employers throughout the process. The work of a land-based engineer […]
Customer Service Practitioner Apprenticeship (Level 2)
As a customer service practitioner you will deliver high quality products and services to the customers within your organisation. Key responsibilities will be to provide a high quality service to customers from within your workplace, digitally, or through going out into the customer’s own businesses. Customers may be one-off or routine contacts and include dealing […]
Customer Service Specialist Apprenticeship (Level 3)
As a customer service specialist you would manage direct customer support within all sectors and organisation types, acting as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You would be an expert in your organisation’s products and/or services, sharing your knowledge with your wider team and colleagues. Part […]