NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality
This qualification is designed for learners who are looking to enter, or progress within, employment in the hospitality sector. It will enable learners to develop knowledge and understanding of excellence in customer service for the hospitality sector.
NCFE Level 2 Certificate in Understanding Retail Operations
This qualification aims to introduce the retail industry to those new to or seeking employment in this area, help learners develop an understanding of the different aspects of working in the retail sector and prepare learners for progression into a range of higher-level qualifications within the retail sector, including more practical qualifications where their knowledge […]
NCFE Level 2 Certificate in Understanding Workplace Violence and Harassment
This qualification is designed for learners who want to increase their knowledge and understanding of workplace violence and harassment across any sector. This will focus on the study of possible causes of violence in the workplace and how to reduce the risk of workplace violence and harassment.
NCFE Level 2 Certificate in Principles of Customer Service
This qualification aims to provide learners with the underpinning knowledge that is required by employees to work in a range of different environments within a customer service role.
NCFE Level 2 Certificate in Principles of Cyber Security
This qualification is designed to provide learners with sector awareness. It will do this by increasing the knowledge and understanding of roles and issues relating to Cyber Security. It will also act as a steppingstone for learners who wish to study cyber security at a higher level.
NCFE Level 2 Certificate in Understanding Domestic Abuse
This qualification is designed to increase learners’ awareness and understanding of domestic abuse and its impact. The need for education and training across sectors to enable identification of abuse, allocation of support and referral is a recurring theme within regional domestic abuse strategies. Awareness of domestic abuse and its impact is important for those working […]
NCFE Level 2 Certificate in Introducing Caring for Children and Young People
This qualification will give learners a basic understanding of childcare and education, parenting and babysitting. It will also help them to make an informed choice about working with children and young people.
NCFE Level 2 Certificate in Lean Organisation Management Techniques
This qualification aims to improve business performance through continuous professional development of employees and their skill set.
NCFE Level 2 Certificate in Preparing to Work in Adult Social Care
This qualification provides an ideal taster for learners who may be new to the sector or new to the world of work. It is accessible to learners of all ages who may want to understand more about working in health and social care. It aims to introduce some basic concepts of caring and preparation for […]
NCFE Level 2 Certificate in Children and Young People’s Mental Health
The aim of this qualification is to increase the learner’s knowledge and awareness of children and young people’s mental health. If you’re a practitioner, seeking a career in the sector or simply wanting to build on your own skills, this course will provide you with a foundation in various aspects of mental health in context.