Customer Service Practitioner Apprenticeship (Level 2)
As a customer service practitioner you will deliver high quality products and services to the customers within your organisation. Key responsibilities will be to provide a high quality service to customers from within your workplace, digitally, or through going out into the customer’s own businesses. Customers may be one-off or routine contacts and include dealing […]
Customer Service Specialist Apprenticeship (Level 3)
As a customer service specialist you would manage direct customer support within all sectors and organisation types, acting as a referral point for dealing with more complex or technical customer requests, complaints, and queries. You would be an expert in your organisation’s products and/or services, sharing your knowledge with your wider team and colleagues. Part […]