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two male automotive maintenance students looking inside car bonnet
engineering student working with equipment
male automotive maintenance student working on a wheel
three automotive maintenance students working on equipment
three automotive maintenance students working on equipment

Heavy Vehicle Service and Maintenance Technician (Level 3)


Automotive Maintenance

Study Mode


Start Date



3 years

Available at

Course Overview

A Heavy Vehicle technician services, inspects and repairs Heavy Goods Vehicle, they work in either a dealership that focusses on a particular manufacturer, or for an independent garage, franchise or large fleet operator that deals with many different makes of vehicles. They work on all the systems found within the vehicle.The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques.Today’s technician must demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of vehicles systems and associated ancillaries. They must be able to work independently but also operate as an effective team.

What will I learn?

The fundamentals of HV technologies e.g. HV chassis design, engine, fuels, transmissions, electrical (12/24v), air-conditioning, hydraulic and air braking, air suspension systems etc.

The types and associated characteristics of HV’s and their configurations and applications.
Diagnosing principles and logical problem-solving techniques related to HV.
Sufficient H&S knowledge and environmental awareness to carry out the work safely.
Operators “O” Licence requirements relating to HVs.
How to service, inspect and maintain vehicles and trailers to the expected standards and the importance of safety inspection and maintenance schedules to meet Operator’s (O) licence and legal obligations.
Customer expectations and implications of work carried out.
How the business works from an operational perspective and demonstrate commercial and financial awareness in the HV industry.
Complex problem-solving techniques.
The requirements of providing roadside assistance.

Study, Assessment and Qualifications

Gateways are the points between phases and usually at the end of each year, the gateways consist on an online exam, practical tasks assessments by your assessor and a professional discussion. End point assessment is a synoptic assessment which will carried out at the end of the last year by an independent technical organisation. It will consist of 2 online exams, up to 10 practical tasks and a professional discussion.

Entry Requirements

Individual employers will set their own selection criteria for the applicants. It is however recommended that to optimise the chance of selection, candidates can demonstrate an interest in how the HV industry operates as well as ability to work in an organised and methodical way to analyse and solve problems; be able to demonstrate mechanical skills; also demonstrate an ability to communicate both orally and in writing. Apprentices without level 2 English and maths will need to achieve this level prior to completion of their apprenticeship.

You must have secured a position with an employer and be ready to start working with them before you can begin your apprenticeship course.

If you already have an employer and they have agreed to put you through an apprenticeship, contact the Apprenticeship team and we'll get you started. Email or call 0845 345 2235.

If you don’t have an employer, you can still apply for an apprenticeship directly - check out our latest apprenticeship vacancies here:

Additional Costs and Information

To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course. Apprentices will require stationary, overalls and steel toecap safety boots for this course.

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