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Part Time Enrolment Information

Car Parking at Wiltshire College & University Centre

Wiltshire College & University Centre has a parking control system in place at Chippenham, Salisbury and Trowbridge. Parking for students and authorised visitors to the college is free of charge. Vehicles must be registered, this can be done either through Customer Services or, on each visit, using the touch screen terminal on the reception front desk. Students can register up to a maximum of two vehicles.
Failure to register a vehicle may result in a parking charge being issued.
Details of this system and how to register are available at https://​www​.wilt​shire​.ac​.uk/​t​h​e​-​c​o​l​l​e​g​e​/​p​a​rking students must re-register every college year for parking.

Course and Service Information Sheets

A description of the course content is available on our website http://​www​.wilt​shire​.ac​.uk/​Study along with details of any materials you will require to complete the course. Please ensure that you have read this information and are happy that the course will meet your needs.

Adult Careers Advice 19+

If you are looking for advice on progression from your course or help with exploring careers and finding employment, why not book an appointment with one of our National Careers Service Advisers for a FREE and impartial advice session to help you plan your way forward. Speak to a Customer Services Advisor to book an appointment.

Financial Help

If the course you are enrolled on has a course code which ends in either F0, F1, or F2 and you are in receipt of an income-based benefit of experiencing financial hardship, you may be entitled to apply for help from the College’s Learner Support Fund. Awards may be available for help with childcare, travel and essential course-related expenditure and allocations are means tested. Contact Customer Services for information and an application form.

Learning Support

If you are concerned about access, have mobility problems or any special learning needs and have not declared these on the Enrolment form please contact Customer Services or contact the Learning & Skills Development Service team on your campus.

Cancellations

We set out to provide all published part-time courses however, if enrolments are very low, we may have to cancel a course. In this event, we will give you as much notice as possible and where appropriate, offer alternative courses. If you are unable or do not wish to take up an alternative the College will refund any fees paid within 4 weeks of cancellation.

Refunds

It is not College policy to offer refunds or waive payments if a student leaves before the end of a course. A refund is only available under the following circumstances:

  • All learners will be given a 14 day cooling off’ period following their enrolment taking place with fees being paid unless the course commences within those 14 days.
  • If a learner withdraws due to a serious medical condition, the learner must complete the R1 Refund Application Form or write to Student Services Manager Requesting a refund. A medical certificate should be attached as evidence. Refunds will be on made on a pro-rota basis from the date of the refund application less a £35 administration fee.
  • If a learner withdraws before the start date of the course, the learner must write to the Student Services on the relevant campus to request a refund. If the letter or email is received prior to the start of the course, the refund will be approved by the Student Services Manager and processed by the Finance Office. £35 will be retained by the College to cover administration costs.
  • Refunds will not be considered for any other reason.
  • All refunds will be made at the discretion of the College.

Adverse weather

Our policy is to keep the College open, but in extreme weather conditions, such as heavy snow, we may have to cancel classes. If this occurs, the information will be broadcast on local radio stations and our website.

Change of circumstances

If you change your name, move house or change your telephone number, please let us know so we can contact you in the event of the course changes or cancellations.

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