Comments, Compliments and Complaints

It is really important for us to know when we get things right and when there is a need for improvement.

All courses and services at the College are reviewed regularly and your comments will help us to prepare and, when necessary, redesign or change the provision that we offer.

We promise that your comments or complaints will be investigated fully. In dealing with complaints our aim is to respond quickly and positively and to reach a fair and satisfactory outcome for all concerned. We also aim to keep you informed of our progress in dealing with complaints and the personnel involved.

We are also keen to hear what has gone well – how you enjoyed your course; the contribution from your tutor; the difference your course has made and any success you may have had following your time with us.