Wiltshire College
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Our Commitment to Learners

Our commitment to learners is made clear in our College Charter. Learners on a course of study at Wiltshire College are entitled to:

  • A systematic induction programme
  • Tuition, training and support by qualified staff
  • Equipment, resources and specialist facilities which comply with prospectus and course information sheet descriptions
  • A self referral procedure enabling a learner to have a careers interview with a qualified careers advisor within 15-working days of a request
  • A self referral procedure enabling a learner to be contacted by a qualified student Counsellor within 5-working days of a request
  • A clear code of conduct and disciplinary procedure
  • A clear and accurate description of the assessment procedure for the course and how to appeal against assessment decisions
  • A course programme which provides for learning through a variety of appropriate teaching methods
  • Free access to the College's libraries and computer based learning resources, including the Internet and the College's website services
  • Clear information on the complaints procedure and the right to an initial written response to a written complaint within 5-working days of receipt
Introduction Student support What do students do after a College course? Frequently Asked Questions Did you know...? Our commitment to learners Our commitment to parents
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