What is Counselling?

Counselling is talking to someone about your thoughts and feelings to help you feel clearer about the things that are affecting you. You may want to make changes in your life and need help to think options through; you may be feeling "stuck" with a situation or problem; or find that you are not coping well with your feelings, moods or behaviour. If these sorts of challenges are causing problems with your course or your enjoyment of life at college and beyond, the Counsellors are here to help.

It is quite normal to go through times of being worried or anxious, or finding studies and social life difficult to balance, or struggling to cope with major changes in life. Often when feeling unhappy, upset or confused many people get support from friends and family. Sometimes however this support can have its limitations. Friends and family may be too close, may be coping with their own issues, or may even be part of the problem.

The Counsellor will listen to you and work with you to find your own solutions without judging you or telling you what to do.

To find out  how counselling can help you at college watch this video.

Wiltshire College's team of Counsellors abides by the "Ethical Framework for Good Practice in Counselling & Psychotherapy" (BACP).


Who can use the Counselling Service?

The Counselling Service is available to all full-time and part-time students enrolled at Wiltshire College. The service is free and term-time only. In general there is no limit to the number of sessions or the number of times that students can access the Counselling Service. Some students come only once or twice, some for a term or longer, this is negotiated with each student. There may, however, be times when there is high demand for counselling and on those occasions we reserve the right to limit the number of sessions to no more than six per student.


What happens at the First Session?

It's up to you!

The Counsellor will spend a few minutes talking about confidentiality and how records are kept. This is to help you feel confident and secure in talking about your concerns.

Counselling is a two-way process and, as with any new relationship, it can take time to build trust and feel comfortable. You are not expected to share everything! Also, it can take more than one session to feel OK about discussing difficult issues but, in general, the more open you feel you can be about relevant information the more productive counselling is likely to prove.

You may want to talk to the counsellor about why you think it might be helpful to talk to someone or you may want to ask questions about counselling and how the counsellor may be able to work with you to help you. During the first session you will decide with the counsellor whether you want to arrange more sessions.

Please contact your Counsellor if you cannot make an appointment. If you miss an appointment without notice your counsellor will contact you to rebook. If you would like to be reminded about your appointment please ask your counsellor and they can arrange to contact you.

If you miss two consecutive appointments your counsellor will assume that you no longer want counselling. At certain times of year the Counselling Service is very busy and may have a waiting list. If you miss 2 appointments you would then drop to the bottom of any waiting list.

Please remember you are welcome to come back to counselling at any time.


How confidential is the counselling service?

With very few exceptions, what you say during your sessions remains confidential between you and your counsellor.

What this means in practice, and the confidentiality and security of notes and records kept (all paper-based), will be explained and discussed with you at the start of the first session.

Wiltshire College's team of counsellors abides by the "Ethical Framework for Good Practice in Counselling & Psychotherapy" (BACP). www.bacp.co.uk


What do people talk about?

You can talk to your Counsellor about anything that concerns or affects you but some of the issues students regularly discuss include:

  • Coping with college life
  • Family
  • Relationships
  • Anxiety / stress
  • Panic attacks or panicky feelings
  • Abuse
  • Violence / threats / assaults
  • Bullying
  • Self esteem / confidence
  • Anger
  • Discrimination
  • Leaving home
  • Bereavement & loss
  • Self-harm
  • Depression / low mood / mood swings
  • Eating / food issues
  • Loneliness
  • Drugs and alcohol use or concerns
  • Sexuality
  • Suicidal thoughts
  • Pregnancy
  • Making decisions
  • Coping with a crisis


Where to find the Counsellors



Clare Hubbard in room A003 every Wednesday. Tel 01225 350035 ext 5367 Drop in from 12 – 12.30


Jo Gianella A3 1st Floor Avon Centre every Thursday. Tel 01225 350035 ext 3408 Drop in 12 - 12.30


Clare Hubbard in room N104 every Monday. Tel 01722 344293 Drop in 12 -12.30


Jo Gianella based in E204 every Tuesday.  Tel 01225 756273 Drop in 12 - 12.30