User Support

The IT Department provides first line IT support to staff at all college sites, via the IT Help Desk based at Trowbridge. First line support for students is provided by teaching staff and Learning Resources Staff.

The IT Helpdesk opening hours can be found here

Please find more information about this service as follows:

•  IT Help Desk provision

•  Fault reporting (the correct information)

•  IT Support for students

•  What happens to calls logged with the IT Help Desk